Careers :: Burnaby

A: To view all open positions at City of Burnaby, click on the "search all jobs" link. You may also search for a particular position by keyword and category. Enter as much detail as you desire, then click on the "Submit" button at the bottom of the form. The system will search our database and show you any matching results.

Q: How can I search for a specific type of position?

A: You may search for a specific type of position by using the drop down menu to select a category. If you cannot find a category that fits your search criteria, you may also use the Keyword section to search by a specific word.

Q: How do I find out more information on an open position?

A: You can find out details on a position by hovering your mouse over the position title. A preview of the job description will display. You can learn more by clicking on the title of the position which will bring you to the Job Description page. The Job Description page will have the Job Description and Required Skills, Duration and more. You will also be able to apply directly from this page by entering your e-mail address and clicking the "Apply" link which is located at the bottom of the Job Description page.

Q: What does the Job Alert Agent do?

A: The City of Burnaby Job Alert Agent is a convenient and automated way to search for a job. This tool will allow you to select positions, and fields of interest. City of Burnaby will then e-mail you about new opportunities as they become available; customized for your interest and expertise! You can sign up to receive notifications on more than one type of job/category etc. as all fields are multi-select.

Q: How do I create, edit, or delete my Job Alert e-mail?

A: To create it, click "search all jobs" on our main page and from the search results page, click the link to sign up for the Job Alert Agent. You'll need to create a Job Alert profile using your name, e-mail address and a password and then select the criteria for the types of jobs you want to receive notifications about. To edit or delete your Job Alerts, log-in to your job alert agent account on the top of the page and change your preferences or click the removal link.

APPLYING FOR POSITIONS

Q: How do I apply to a position of interest?

A: You can apply to a position by clicking the "Apply" link which appears on the Search Results page as well as each individual Job Description page.

Q: Why do I need to create a resume profile?

A: You will need to create a resume profile to apply for a job at City of Burnaby. You can come back to this site anytime using the same resume profile you can apply for additional jobs, edit your information and track your application history.

Q: I do not have an e-mail address. How can I apply for employment at City of Burnaby?

A: We maintain the vast majority of communication with our candidates via e-mail and this is also how you can stay informed about new job openings, so it is ideal to have an e-mail address.

Q: Can I submit my resume online?

A: Yes, you may submit your resume online. In fact, by uploading your resume on our site, our software will automatically fill in some fields on the application for you. You will then only need to fill in the additional fields to apply.

Q: What kinds of file attachments are accepted?

A: Microsoft Word (.docx), Adobe PDF, and other text formats (txt, rtf) are the preferred formats.

Q: Can I copy selected information from another electronic document?

A: Yes, you can copy and paste the information from any text format document, such as Microsoft Word, WordPerfect, Notepad or other text formats directly into the appropriate fields in the application form.

Q: Can I apply for employment at City of Burnaby if I do not have a resume?

A: Yes. If you do not have a resume, you can still search and then apply for a job by filling out our online employment application form at http://www.burnaby.ca/careers.

Q: What if I am not ready to fill out the online application at this time?

A: If you have started, but do not wish to complete the online application at this time, just simply close the browser window and with that all your information will be deleted.

Q: What if I am unable to fully complete my application at this time?

A: Unfortunately you cannot partially complete and save the application form, so please make sure you have all the necessary information ready before you start the online application process. Please allow yourself enough time to fill out the initial application; all required fields must be completed, otherwise you won’t be able to submit your application to us. You will only need to do this the very first time you use our online application system and after that you’ll be able to access your profile online and make changes.

Q: Can I drop off, mail, fax or e-mail my resume to you?

A: We prefer that you apply online at http://www.burnaby.ca/careers. However, you can either fax your resume to 604 294-7710, mail a resume to Human Resources, City of Burnaby, 4949 Canada Way, Burnaby B.C. V5G 1M2 or you may drop your resume off in person at 6161 Deer Lake Ave.

Q: If I have applied for a job opening using your online application system, should I also send my resume to you via mail or fax?

A: No. It's not necessary to send a hard copy of your resume. The best way to apply for City of Burnaby job openings is online. We maintain a secure website where all of your information is protected.

Q: I have a disability/impairment that prevents me from using your online application system. What other options do I have for applying?

A: If due to a disability or impairment you find it difficult to use our online application system, please contact us via telephone or e-mail so that alternate arrangement can be made for you. Please call us at 604 294-7303.

Q: Is it safe to enter my information on your website?

A: Yes, our web pages are secure and are certified by VeriSign. We take the utmost care to protect your information when you are appying for employment.

Q: Will I be considered for other positions when applying for a specific position or do I need to apply separately for each position I am interested in?

A: If you’d like to be considered for a particular position it is recommended that you apply online directly for each position that interests you. Once you have applied for a position at City of Burnaby, your online profile will be stored in our system which you will be able to access with your username (e-mail address) and password. You can use the same profile to apply for multiple jobs.

AFTER YOU APPLY

Q: After I submit my job application will I receive a response?

A: When you first register on our website and submit your profile or when you apply for a specific position, you will receive an acknowledgement e-mail that we have received your submission. After that we will contact candidates directly who are selected for an interview.

Q: Will I hear back from a Recruiter?

A: If your qualifications, background and skills closely match the job requirements of a position, then a Recruiter will contact you. A Recruiter may also contact you if additional information or clarification is needed regarding your skills and experience. If a Recruiter does not contact you, please feel free to continue to visit our career site at http://www.burnaby.ca/careers to search for new career opportunities.

Q: How do I change or update my information on my online resume profile?

A: When first registering your information through our online application system, your e-mail address becomes your username and you will be asked to create a password. With your username (e-mail address) and password, you have the ability to log back in to your application and update any information. If there is a change in your skills or employment history (for example, you want to add a new employer to your profile) or you need to update your contact information, you can log-in at your convenience to make those updates.

Q: Can I change the answers to a Screening Questionnaire after I've already taken it?

A: Screening Questionnaires cannot be edited once they are completed. They are not timed tests, so please take your time to think about your answers before completing the questions.

Q: HELP! I've forgotten my password!

A: There is a link on the login screen labelled "Forgot Password?" Click on this link and then enter the e-mail address you used when you created your resume profile. The system will automatically e-mail you your password information.

Q: HELP! I cannot remember my "Username". How can I access my resume?

A: Please note that your username is your e-mail address. If you cannot remember the e-mail address you used, then please contact us via phone 604 294-7303 and our system administrator will attempt to find the e-mail address you used.

GENERAL INFORMATION

Q: What browsers are supported by this application?

A: All major browsers including Internet Explorer, Mozilla Firefox, Opera and AOL are supported.